Shipping policy

DOOR KING SOUTH AFRICA

Shipping & Delivery

Door King delivers security doors, garage doors and automation products across South Africa. Delivery is quoted according to product type, order size, destination and handling requirements.

01

Security Door Delivery

Nationwide delivery is available on our standard single, pivot and double security doors.

Door Type Standard Size Delivery
Single Security Door 860 × 2050 mm Calculated according to destination
Pivot Security Door 1200 × 2050 mm Calculated according to destination
Double Security Door Up to 1800 × 2050 mm Calculated according to destination
02

Garage Door Delivery

Garage doors are packaged together with the applicable hardware and automation components for transport.

Door Type Standard Size Delivery
Single Garage Door 2480 × 2100 mm Quoted according to destination and order
Double Garage Door 4880 × 2100 mm Quoted according to destination and order
Custom Garage Doors Made to Order Custom delivery quotation applies
03

Bulk & Multi-Door Orders

Orders containing multiple doors may require consolidated freight, dedicated transport or special handling.

Bulk delivery quotations

Where possible, Door King will combine products into one shipment. The applicable delivery charge depends on the number and size of the doors, total shipment volume, destination and accessibility.

Our sales team may contact you after an order or quotation request if a customised transport arrangement is required.

04

Nationwide Coverage

Door-to-door delivery is available throughout South Africa.

Major Cities

Regular delivery is available to major metropolitan areas and surrounding suburbs.

Regional Areas

We deliver to towns and regional destinations throughout the country.

Remote Locations

Remote or difficult-to-access destinations may require a custom delivery quotation.

05

Estimated Delivery Timeframes

Delivery times depend on stock availability, product type and destination.

IN STOCK
Approximately 3–7 Working Days

Applicable to many standard products that are available from stock.

CUSTOM / IMPORTED
Approximately 4–12 Weeks

Lead times vary depending on production, availability and incoming shipments.

Delivery and lead times are estimates and may vary due to courier schedules, product availability, transport delays or circumstances outside Door King's control.

06

What Happens After Your Order?

We coordinate the shipment and keep you informed during the process.

01 Order Confirmed

Your product and delivery details are checked.

02 Shipment Prepared

Your order is packed and prepared for transport.

03 Courier Booked

The shipment is handed over or booked with the transport provider.

04 Delivery

Tracking or delivery information is supplied where available.

07

Important Delivery Information

  • Please ensure that the delivery address and contact number supplied with your order are correct.
  • Someone should be available at the delivery address to receive and inspect the shipment.
  • Large doors and oversized products may require assistance when unloading.
  • Any visible transport damage should be reported as soon as possible with clear photographs of the packaging and product.
  • Delivery does not automatically include installation unless installation is specifically included in your quotation or order.
  • Custom-size and special-order products may have different lead times and delivery arrangements.
NEED A DELIVERY QUOTE?

Speak to Our Sales Team

Send us your product requirements and delivery area and we will confirm the appropriate delivery option.

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